![[English]](/fileadmin/_processed_/a/1/csm_Omnichannel_96de695155.jpg "[English]")
Customer experience based on state-of-the-art technology
Customer Centricity puts the customer and not the product at the centre of interest.
Customer Centricity defines the value chain in such a way that it starts with the customer: the customer's expectations, needs and wishes form the starting point. Technically, this is made possible with the SAP product range across all channels (omnichannel).
News
Store Apps: In-Store Apps in practice at Retailers
MoreFind out how innovative branch concepts and smart technologies such as AI, augmented reality and low-code platforms are shaping the future of retail…
Success Story: Digital Transformation at migrolino - Enhancing Efficiency and Reducing Costs
MoreTo optimise its processes, migrolino has initiated a digital transformation that encompasses all financial, HR and merchandise management processes.
The CAR Connector for SAP Emarsys from retailsolutions Now Available on SAP® Store
MoreBy integrating with SAP CAR and SAP Emarsys, the CAR Connector for SAP Emarsys from retailsolutions delivers real-time customer insights and…
Our topics in the area of
"Omnichannel & Customer Centricity"
SAP Customer Activity Repository
The platform as the basis for successful retail processes
SAP Emarsys Customer Engagement
Customer engagement platform for highly personalised omnichannel experience
POSDTA
Smooth integration of POS solutions
Store Apps
Modern store management
SAP OPP
Consistent Promotional prices, centrally stored and contributed